Please read these Terms & Conditions carefully before using the 399 bt platform. All important information regarding accounts, bonuses, payments, and responsible gaming is outlined here.
The most important parts of the Terms & Conditions, simplified.
399 bt is strictly for users aged 18 and above. Age is verified at registration, and providing false information may result in account closure.
Each person may only open one account. If multiple accounts are found, all accounts and funds will be permanently forfeited.
The wagering requirement for each bonus is communicated upfront. There are no hidden conditions — 399 bt operates with complete transparency.
Deposits and withdrawals via bKash, Nagad, and Rocket are fully secure. Payments are only processed to and from verified accounts.
Any form of fraud, bot usage, or system manipulation is strictly prohibited. If proven, the account will be permanently closed.
399 bt may update these terms and conditions at any time. Any changes will be announced on the platform. Continued use of the platform constitutes acceptance of the updated terms.
These Terms & Conditions are legally binding for all use of the 399 bt platform.
By using the 399 bt website and platform, you confirm that you have read and agreed to these terms and conditions in full. These terms form a legally binding agreement between you and 399 bt. If you do not agree with any part of these terms, please discontinue use of the platform.
399 bt is an online gaming platform offering slots, Live Casino, fishing games, and Sports Betting for players in Bangladesh and internationally. These terms and conditions are subject to change from time to time. The effective date of any update will always be displayed at the top of the page.
Although 399 bt's terms and conditions are published in Bengali, the English version will take precedence in any legal interpretation. That said, we always prioritize communication in Bengali for the convenience of our Bangladeshi players.
You must be 18 or older to register on 399 bt. Identity verification — such as a national ID or passport copy — may be required at registration or at any time thereafter. 399 bt takes strict measures to prevent minors from accessing the platform.
All information provided at registration must be truthful, accurate, and complete. Providing false or misleading information gives 399 bt the right to close the account at any time, and deposited funds may be forfeited.
Only one account may be created per mobile number, device, or IP address. Multiple members of the same household may open separate accounts from different devices, but this must be reported to the support team in advance.
Keep your login credentials (username and password) strictly confidential. Sharing account access with anyone else is prohibited. If you notice any suspicious activity on your account, contact 399 bt support immediately.
Deposits at 399 bt can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳50. Deposits are generally instant, though bank or mobile banking processing may occasionally take 5–15 minutes.
Withdrawals are only available from verified accounts. The minimum withdrawal amount is ৳200. Processing typically takes 5–30 minutes, though identity verification or security reviews may extend this timeframe.
To withdraw bonus funds, you must meet the applicable wagering requirements. Your deposited funds can be withdrawn at any time, but doing so will cancel any active bonus.
399 bt regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. General bonus conditions are listed below:
New members receive a welcome bonus on their first deposit. The wagering requirement is typically 10x–20x. Wagering must be completed within 30 days of receiving the bonus, or it will be forfeited.
Regular members receive weekly reload bonuses and cashback offers. These are credited automatically to eligible accounts. For more details, Latest Promotions View page.
All games on 399 bt are operated by licensed third-party providers (such as PG Soft, Pragmatic Play, Evolution, and JILI). Each game's rules and RTP (Return to Player) are available within the game interface.
If a game is interrupted by a lost connection or technical issue, 399 bt's server logs are considered the final authority. If a technical error leaves the outcome of a round uncertain, 399 bt reserves the right to void that round and refund the wager.
For Sports Betting, bets placed before a match begins are valid. Live betting odds update in real time during a match. If a match is abandoned or postponed, bets will be refunded unless stated otherwise. For more details, Sports Betting View page.
The following activities are strictly prohibited on 399 bt. Violations will result in permanent account closure and forfeiture of all funds:
You may request to close your account at any time by contacting our support team. Please withdraw all eligible funds before the account is closed.
399 bt reserves the right to suspend any account without prior notice in cases of Terms & Conditions violations, suspected fraud, or regulatory authority directives. The return of any legitimate funds will be assessed on a case-by-case basis.
An account with no activity for 12 consecutive months will be marked as inactive. A monthly maintenance fee may be deducted from the remaining balance.
399 bt believes gaming is entertainment and should never become a problem. That's why we offer the following tools:
For more information on responsible gaming, visit our Responsible Play View page.
399 bt takes the protection of your personal data seriously. Your information is never sold or shared with third parties, though it may be disclosed to regulatory authorities when legally required.
To read our full Privacy Policy, Privacy Policy View page.
For any dispute or complaint, please contact the 399 bt support team first. We aim to respond within 48 hours.
In the event of any dispute over a game result, 399 bt's server logs will serve as the final authority. Certification reports from the game provider are also accepted as valid evidence.
399 bt is not liable for the following:
399 bt strives to maintain uninterrupted service, but temporary downtime may occur due to maintenance or technical issues. Advance notice will be provided whenever possible.
For any questions or complaints regarding these terms and conditions, please contact 399 bt through the following:
For further assistance, visit our FAQ View page.